Psychological Health Program

What should I do if someone is in a crisis?

  • Call or text the National Suicide & Crisis Lifeline: 988
  • Call 911
  • Take the soldier to the nearest emergency department


How do I know if I (or one of my Soldiers/Family Members) is in a crisis?

  • Soldiers experience thoughts about harming themselves or others
  • Soldiers may be acting irrational or inappropriate

Call or text 988 Suicide & Crisis Lifeline



When you ask how someone is doing and get the response “I’m good,” do you ever give it a second thought? The U.S. Department of Veterans Affairs (VA) and the U.S. Department of Defense have come together to create a video that addresses this question. “I’m Good” features actual Veterans and Service members talking about the conflicting feelings that sometimes underlie offhand responses like “I’m good.” It also highlights the important role that families, friends, co-workers, and other acquaintances can play in helping to prevent suicide. The video emphasizes the importance of being there for the people in our lives who, though they may not always show it, aren’t doing so well. For Veterans or Service members in immediate suicidal crisis, VA created the Veterans Crisis Line, which connects them, as well as their families and friends, with qualified, caring VA responders. Veterans and their loved ones can call 1-800-273-8255 and press 1, chat online at, or text to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year. Reach out. One call can make a difference.

Ensure Safety

  • Contain Situation
  • Ensure soldier has an escort
  • Use Community First Responders

Use Local Resources

  • Closest emergency room
  • If on a DoD installation, may use military treatment facility

Communicate with Provider

  • Reason for referral/situation
  • Ensure release of info to unit
  • Assume provider will be civilian


  • Initiate SIR/CCIR
  • If on military status -  Complete DA Form 2173, Medical Eligibility Worksheet (MMSO), obtain proof of duty status. submit through eMMPS (medchart). This is to request authorization for payment of services.

Follow Up

  • Follow through on treatment recommendations
  • After resolutions of acute episode, the commander or supervisor may order a CDBHE