Army Family Action Plan LogoThe Army Family Action Plan (AFAP) is the Army’s grassroots process to identify and elevate the most significant quality of life issues impacting Active and Reserve Component Soldiers, Retirees, Department of Army Civilians and Families to senior leaders for action. This process provides Army leadership with real-time information on their community’s satisfactions and challenges.  Army leadership ensures issues prioritized for their attention and review are worked to resolution and results communicated back to submitters. Since 1983, over 700 issues submitted through the Army AFAP process have resulted in policy and regulatory changes, legislative changes and improvements to programs and services.

Note of interest:  Issue submission,and command review and resolution, begins at the lowest grass roots level.  Approximately 90 percent of issues are resolved at the local commander level; remaining 10 percent are elevated outside of local command for senior Army level resolution.

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1.  Contact your unit or the local Army Reserve Family Programs Office to record issue. 

2.  Issue solicitation form narrative should include issue description title, scope of the problem and impact, and recommendation of what outcome will change the problem. 

3.  Fillable Issue Solicitation Form can be downloaded from this site.

Categories may include but are not limited to:

Soldier Support, Family Support, Retiree and Survivor Support, Medical and Dental, Training and Education, and Employment

1.  Local command researches to determine if currently active, pending resolution or resolvable at that level.  Action taken by Command is communicated to the issue submitter.

2.  Local Commanders endorses elevation of issues for resolution not in their purview for resolution at the next highest command level. 

Issues elevated outside of the Army Reserve to HQDA for AFAP consideration are endorsed by the Chief of Army Reserve.


3.  AFAP General Officer Steering Committee (GOSC), the Army’s senior leader review board, convenes semiannually to review the progress of issues accepted through the Army AFAP process.

Submit an issue to your servicing Family Programs Office. (Form located in Useful Resources segment of this web page)

Contact your servicing Family Programs Staff  to volunteer as an Army Reserve Command Virtual Command Representative. (Form located in Useful Resources segment of this web page)

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