WEBVTT

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Right . All right . All right , good

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evening . Ladies and gentlemen , on

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behalf of Lieutenant General Jody

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Daniels , chief of Army Reserve and

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Commanding General United States Army

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Reserve Command . I would like to

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extend a warm welcome to each one of

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you joining us today for our soldier

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and family member town hall . We know

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your time is valuable and we appreciate

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you spending some of it with us here

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today for anyone who is not able to

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join us live today . This event is

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being recorded and the link will be

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placed on our Army Reserve family

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programs web page to provide an

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opportunity for everyone to access the

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information shared in today's forum at

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a later date . We have some great guest

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speakers today and a lot of outstanding

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information to share with you . So

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without further delay , it gives me

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great pleasure to introduce Lieutenant

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General Jody Daniels . Wow , I feel

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very , very empowered now . So thank

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you for that . So good evening ,

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everybody . Um Thanks for joining us

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here for yet another town hall with uh

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my husband John Sergeant Major

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Lombardo is out there as well . He's ,

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he's live from Fort Leonard Wood ,

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Missouri Show . Me . Um So he's on with

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us and , and we've got three awesome

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guest figures that are , that are gonna

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provide a quick overview of their

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programs and be prepared to answer any

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of the questions you may have . Um So I

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know that , that , that , so we're just

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gonna sort of dive into this quick . Um

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Tonight we have with us , Patty Cruz ,

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she is the Survivor benefits program

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manager . Um , and she's got a whole

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wealth of knowledge that talked about

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retirees and make sure that we're

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prepared for the future . We also have

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Eddie Menser , associate director for

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military Community support programs .

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He's going to highlight some of the

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outstanding spouse education career

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opportunities that , that are going on

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out there . And then finally , we're

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gonna go for some fun . We've got Frank .

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Um , let me make sure I get this right

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way , the Deputy General Manager for

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Shades of Green Resort down there at

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Walt Disney World . Um So that's of

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course , always fun . He can help out

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and tell you how to go get those

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recreational opportunities . They're

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available to families that at

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discounted rates as we move on into the

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summer months here . So I'm gonna stop

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now and just pass it on over to , um ,

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wait , I'm sorry , at the end . So

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Major Lamar , we are gonna chat . So

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I'm gonna pass it over . We're able to

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answer any questions you may have .

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Pick your topic . We'll , we'll take a

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little questions and then John will

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help out because , you know , that's

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what he does . But in the meantime ,

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I'm gonna pass it over to John . Hey ,

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everybody . Thanks for joining us this

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evening . Holy cow . I'm excited to

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hear about survivors benefits . No one

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wants to talk about it , but it's an

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important topic . So I'm excited to

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hear from Lieutenant Colonel Patty Cruz

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who is a US army reserve soldier ,

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which is pretty , pretty awesome . You

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know , it's important to know exactly

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what benefits are available to

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dependants and how to ensure all

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beneficiaries are taken care of

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ensuring soldiers and families are

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aware of their benefits and always

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prepared . That's why we have these uh

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we meet every , every quarter with that

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said , I'll pass the mic to our beloved

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Yes , command Sergeant Major Lombardo .

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And thank you for that kind

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introduction , John John Daniels ,

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thank you and to the army reserve team .

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Um As Joan Daniels mentioned , I'm at

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Fort Leonard Wood , Missouri where I

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got to spend the afternoon , spending

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time with soldiers and marines uh

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involved in the one station unit

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training , basic training as well as

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army reserve instructors . Um And it

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made me realize one thing it's summer

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um with summer uh comes cookouts , road

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trips . I love my motorcycle and

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getting out when I can fireworks and

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other recreation activities . So I just

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wanted , just remind the team that uh

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that June is National Safety Month and

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that while you should get out and enjoy

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yourselves . Make sure you do some

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proper planning and avoid any

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unnecessary risks . If you need some

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help with that , there's a resource out

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there , um , at the , uh , the army

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safety website . It's , uh , it's

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safety dot army dot m . Uh , so take a

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look at that if you want , just to make

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sure that , uh , we're proper , you're

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properly planning your vacations . And ,

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uh , with that , let's get started and

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we'll be back at the end for some

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closing thoughts uh over to you ,

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sergeant , first class power . Who

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thank you , Lieutenant General Daniels ,

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Mr mccarthy and command Sergeant Major

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Lombardo . Ladies and gentlemen , we

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will now transition to the

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presentations given by tonight's

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subject matter experts . Our first

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guest speaker is Miss Patty Cruz , the

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program manager for the Army Survivor

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benefit program , Miss Cruz .

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Hi , good evening everyone . Thank you

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for letting me come today and uh

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provide you with some very important

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information uh for your , for you and

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your families . Um So first I wanna

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thank uh General Daniels , uh Mr

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mccarthy and uh Commander Major

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Lombardo for having me here this

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evening . So as I mentioned , I am the

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army S V P program manager . I work out

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of the Department of the Army G one

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office . Um and I'm also an army

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reserve soldier . So this is a subject

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that's very near and dear to my heart

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to get this education out there so that

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you and your families can make those

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important decisions as you get ready to

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transition into retirement . Uh Next

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slide , please . All right . So this is

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what we're gonna go over . Um I wanna

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go over what the , a brief overview of

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what the program is , the timeline

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associated to you , the soldier and um

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of course , your family as they make

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those decisions with you and then

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provide you some resources on that .

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And um the current open season that's ,

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that's uh happening next slide , please .

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Ok . So what is a reserve component

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Survivor benefit plan ? So I'm gonna

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call it R CS P P short because it's a

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mouthful . Um But the first thing I

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wanna mention about it , it is purple .

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So this is a , a program that is uh

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that's expanded through the other

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services and is deeply rooted in law .

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So this is um an extension of the

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Survivor benefit plan , which was

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established in 1972 to provide a

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portion of a retired pay to a Survivor .

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And so the reserve component piece came

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about in 1978 . So it took a minute ,

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but we've got it . And that is uh to

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cover the period when a member has or

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in this case , a reserve soldier

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reaches their 20 years of service ,

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creditable service . What happens if

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they die before they get to a point

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where they start receiving retired pay ?

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So this is that coverage time . Next

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slide , please . Ok . So R CS B P is

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the only way that an army reserve

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soldier can provide a portion of their

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future retired pay to their survivor .

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Um , so this is a decision that they

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have to make within 90 days of their 20

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year letter . That is regardless of

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whether they decide to continue serving

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or to hang up the uniform after they've

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received that letter . Ok . But the

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first step here is to make sure that

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the retirement points are correct . So

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you're the soldier out there , you need

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to check your points every year to make

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sure that's correct . If you're missing

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points need to get with your hr

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professional at your local units to

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help you with that . And IP S A makes

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it a little bit easier because you can

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go ahead and put in a personal action

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request uh to make those corrections ,

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ok ? Because we are not gonna cut that

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20 year letter until it says you've got

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20 years of credible service . So if

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you're missing five years worth of

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active duty time or guard time , um ,

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we won't know that . And so that 20

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year letter might be five years late .

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So it's very important to make sure

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that those points are correct in your

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record . Ok ? The next thing that you

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need to look into is that , uh , you

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need to go to a retirement planning

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brief , ok . We've got a bunch of Army

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Reserve R S OS out there ready and

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willing to help you out and you may or

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may not know this , but between 18

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years of credible service and 20 years

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of service , it's actually an army

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regulation requirement to attend one of

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those briefings because we understand

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the importance of the fact that

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retirement is a process , not an event .

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There are a lot of decisions to make a

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lot of information to take in and it'll

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take you a few years to really

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synthesize a lot of that information .

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So we wanna give you that opportunity

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to get in there and get the information

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so that you can make an informed

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decision . Now , those retirement

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briefings are held monthly uh by the

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readiness divisions within their area

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of responsibility as well as the ninth

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MS C . And I would highly encourage you

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to take your spouse and family members

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to that . Um , because this is a lot of

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information , it's better to have at

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least two sets of eaters to listen to

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it and they'll have a different

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perspective on some of the things that

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they're hearing . Ok . So it's really

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important that you bring them along and ,

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um , you know , you don't have to stay

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within your readiness division if

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there's another location that you'd

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rather go , because you have somebody

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to visit over there that is somewhere

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you can , you can go and , and uh get

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that information because what we need

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you to be prepared to do once you

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receive that letter is to make a

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decision . Ok . Again , whether you're

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ready to hang up the uniform or

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continue serving , you still have to

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make that decision within 90 days of

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receiving that 20 year letter . If you

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don't by law , you have automatic

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coverage for whatever dependent you

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have at the date of the . And that

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means that they will have an immediate

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um annuity payout if you die prior to

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age 60 or your early age trap , and it

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would be based off of your full retired

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pay . So again , that is , that is by

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law . Um So you want to have , you

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wanna be the one that's making that

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decision , so make sure you complete

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that D D form 26 56-5 . Ok . And part

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of that decision is first the options .

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So option A means that you're declining

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R CS B P coverage . I like to call that .

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Thanks . But no , thanks . Ask me again

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later because you say I don't want the

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coverage time between 20 years of

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credible service . And when I reached

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the age of eligibility for retired pay

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and for most people that's age 60 and

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for some , it might be as early as age

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50 there's some credible time um that

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you had for some of the active duty

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time that you had after 2008 . Um But

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then you get to make a decision about S

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V P at non regular retirement . Ok . If

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you choose option B , you mean that

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means you want coverage there's also

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option C so both of those are coverages ,

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but the difference is when that annuity

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gets paid out . So option B means

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you're saying yes , I want coverage .

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So if I die before age 60 my survivor

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will rece start receiving their monthly

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retired pay or monthly annuity . Um

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based off of my retired pay when I

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would have turned age 60 so that

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they'll have to wait . Ok . Option C

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means if I die prior to age 60 they're

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gonna start receiving that monthly

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annuity right away . And I don't know

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if I mentioned about those monthly

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annuities do have cola increases also

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like retired pay does . Ok ? Now

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there's six different categories that a

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soldier can choose from . So the first

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category is spouse only , there's also

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spouse and child , child , only ,

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former spouse , former spouse and child .

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And if that soldier does not have any

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Children and is not married , they can

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elect an insurable interest . So that

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six categories only open to an

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unmarried soldier without Children . Ok .

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Next slide . So

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open season , I'm gonna transition a

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little bit with that . Ok ? So S P P ,

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open season is not something that

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happens every year . I know it says

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open season , but it's not like your

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insurance . Ok . Open season for S B P

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only occurs when there is a major law

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change and we just had one . So

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Congress enacts these open season . It

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started when we enacted the National

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Defense Authorization act of 2023 when

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the president signed it on the 23rd of

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December , and it's gonna go until

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January 1st 2024 . So it's a little bit

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over a year and those who are eligible

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for this open season . Next slide ,

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please are ones that , um , were

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currently enrolled in the program as of

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December 22nd , 2022 . So if a soldier

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was enrolled in S B P or R CS B as as

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of December 22nd , 2022 they can

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discontinue coverage . If they

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discontinue coverage , they will not

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receive a refund of the premiums that

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they have already paid because they

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have already received that coverage .

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Um and it bars them from enrolling

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again in the future . So if this is

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something that you're considering , you

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really need to make sure that that is

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something that you don't , that you and

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your family do not need . Ok . For

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those who are not participating in the

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program as of December 22nd , 2022 they

12:48.960 --> 12:51.299
can now enroll until January 1st and

12:51.309 --> 12:53.420
there will be some back premiums that

12:53.420 --> 12:55.642
they pay for that and they will pay for

12:55.642 --> 12:57.753
their premiums ongoing like the other

12:57.753 --> 12:59.698
folks who are participating in the

12:59.698 --> 13:01.920
program . Now again , I want to caution

13:01.920 --> 13:03.976
this , these decisions that you make

13:04.020 --> 13:06.242
not just for this open season , but for

13:06.242 --> 13:08.900
R CS D P is a very individual decision .

13:09.450 --> 13:11.617
You know , I highly recommend that you

13:11.617 --> 13:14.520
talk to a financial advisor . Um talk

13:14.530 --> 13:17.299
to your R S O . Get the facts because

13:17.309 --> 13:19.198
your family situation is gonna be

13:19.198 --> 13:21.420
different from somebody else's and this

13:21.420 --> 13:23.309
tool might be a good one for your

13:23.309 --> 13:25.420
family or it may not be . Um but that

13:25.420 --> 13:27.365
is a very individual decision . So

13:27.365 --> 13:29.531
something that you need to do together

13:29.531 --> 13:31.809
as a family . Ok . Next slide , please .

13:31.929 --> 13:34.151
Ok . And the last slide I really wanted

13:34.151 --> 13:36.373
to show you is give you that resource .

13:36.373 --> 13:38.373
So the Soldier for Life uh army dot

13:38.373 --> 13:40.989
army dot Mil page has a retirement page ,

13:41.000 --> 13:42.889
but there's an offshoot there for

13:42.889 --> 13:44.778
survivor benefit plan and in that

13:44.778 --> 13:46.778
offshoot and this is the link , the

13:46.778 --> 13:49.000
direct link to it . We have videos fact

13:49.000 --> 13:51.222
sheets on S V P and R CS V P as you get

13:51.222 --> 13:53.111
ready to make that decision . And

13:53.111 --> 13:55.609
there's also an S B P section for the

13:55.619 --> 13:58.619
open season information . So it links

13:58.630 --> 14:00.852
you to different calculators to the D A

14:00.852 --> 14:02.963
website , the forms that you're gonna

14:02.963 --> 14:04.630
need . Um So it's a wealth of

14:04.630 --> 14:06.686
information . And lastly at the very

14:06.686 --> 14:08.408
bottom there , there is the um

14:08.408 --> 14:11.150
retirement Army Reserve portion of our

14:11.159 --> 14:13.103
page and that's where you find the

14:13.103 --> 14:14.937
contact information for the Army

14:14.937 --> 14:16.715
Reserve R S OS at the readiness

14:16.715 --> 14:18.937
divisions and at the ninth MS C as well

14:18.937 --> 14:21.150
as a calendar of events that shows you

14:21.159 --> 14:23.326
where all of those retirement planning

14:23.326 --> 14:25.326
briefings are . And if you click on

14:25.326 --> 14:27.215
them , they will provide you some

14:27.215 --> 14:29.159
details of the event . And then uh

14:29.159 --> 14:31.381
usually the registration information as

14:31.381 --> 14:30.929
long as it's close enough to the event

14:30.940 --> 14:34.479
for that . Um We just wanna make sure

14:34.489 --> 14:36.700
you have all of the information there

14:36.710 --> 14:38.710
and I wanna give a shout out to our

14:38.710 --> 14:40.821
Army Reserve R S OS . They're doing a

14:40.821 --> 14:43.043
great job out there in the field . Next

14:43.043 --> 14:45.840
slide . Ok . So at this time , I'll go

14:45.849 --> 14:47.960
ahead and entertain any questions you

14:47.960 --> 14:50.016
may have . And I wanted to say thank

14:50.016 --> 14:51.960
you again for letting me be here .

14:56.150 --> 14:57.150
Yeah .

15:05.820 --> 15:07.987
Ok . Thank you , MS Cruz . Uh We don't

15:07.987 --> 15:10.209
have any questions at this time , but I

15:10.209 --> 15:12.376
will go ahead and remind everyone that

15:12.376 --> 15:14.209
we will have some question , the

15:14.209 --> 15:16.431
opportunity to answer questions . Um at

15:16.431 --> 15:18.487
the end of the presentation , all of

15:18.487 --> 15:20.598
our presenters at the end of the town

15:20.598 --> 15:22.709
hall . Now , I would like to go ahead

15:22.709 --> 15:24.653
and introduce Mr Eddie Menser from

15:24.653 --> 15:26.764
military community support programs ,

15:26.764 --> 15:28.931
Mr Menzer . The floor is yours , sir ?

15:29.289 --> 15:31.511
Thanks so much , sergeant , first class

15:31.511 --> 15:34.020
Powell and General Daniels , CS M

15:34.030 --> 15:36.219
Lombardo John . Thanks so much for

15:36.229 --> 15:38.859
allowing me to come on this evening to

15:38.869 --> 15:40.869
uh talk a little bit about what the

15:40.869 --> 15:42.758
department is doing around spouse

15:42.758 --> 15:45.109
employment . Um As stated , Eddie

15:45.119 --> 15:47.063
Menzer , I'm an associate director

15:47.063 --> 15:49.175
within the office of the Secretary of

15:49.175 --> 15:51.230
Defense . Um And I'm also a military

15:51.230 --> 15:53.452
spouse myself . My wife is an oh six in

15:53.452 --> 15:55.675
the Air Force . Uh We're stationed down

15:55.675 --> 15:57.897
at uh Herbert Field in uh Florida and I

15:57.897 --> 15:57.895
tell you right now , it feels like I'm

15:57.905 --> 16:00.804
on a , an army post . Um because we've

16:00.815 --> 16:03.037
got ordinance dropping on the range out

16:03.037 --> 16:05.148
of gun ships . I've got about 100 and

16:05.148 --> 16:07.744
40 rangers from the six ranger training

16:07.755 --> 16:09.864
battalion in my front yard . And uh

16:09.875 --> 16:11.984
that's uh life on an air force , uh

16:11.994 --> 16:14.905
special operations base . But I really

16:14.914 --> 16:17.136
am excited to be here to tell you about

16:17.136 --> 16:19.081
what's happening within the spouse

16:19.081 --> 16:21.025
education and career opportunities

16:21.025 --> 16:23.247
program . Uh Moving to the next slide ,

16:23.247 --> 16:25.400
please . So I wanna focus in on six

16:25.409 --> 16:27.820
different aspects of what CEO provides .

16:27.830 --> 16:31.520
And first off CEO is a umbrella

16:31.530 --> 16:33.919
program that has multiple initiatives

16:33.929 --> 16:36.200
underneath it uh that are focused

16:36.210 --> 16:38.359
specifically on assisting military

16:38.369 --> 16:40.809
spouses . Uh It's a unique program and

16:40.820 --> 16:42.719
the fact that it's offered by and

16:42.729 --> 16:44.951
provided by the Office of the Secretary

16:44.951 --> 16:47.500
of Defense . Uh and it's a 100% virtual

16:47.510 --> 16:49.799
program . Now , there's a number of

16:49.809 --> 16:51.753
different initiatives that we have

16:51.753 --> 16:53.920
under CEO . But these six are the ones

16:53.920 --> 16:56.087
that I think have the most relevance ,

16:56.087 --> 16:58.198
especially to the reserve component .

16:58.198 --> 17:00.365
And I think that it's really important

17:00.365 --> 17:02.253
that we recognize across the army

17:02.253 --> 17:04.309
reserve sector that uh you know , we

17:04.309 --> 17:06.365
know that you don't have access to a

17:06.365 --> 17:08.435
lot of the traditional army support

17:08.444 --> 17:10.666
programs through A CS . And that's what

17:10.666 --> 17:12.964
makes C C O such a viable option for

17:12.974 --> 17:15.734
all of our reserve component spouses .

17:15.864 --> 17:18.086
First , I wanna talk a little bit about

17:18.086 --> 17:20.418
the CEO career center . So this is a ,

17:20.428 --> 17:23.058
uh , a call center operation where

17:23.068 --> 17:26.499
military spouses , regardless of rank ,

17:26.509 --> 17:29.489
regardless of components have access to

17:29.499 --> 17:32.529
masters level certified career coaches

17:32.879 --> 17:35.338
to help them . In every aspect of

17:35.348 --> 17:37.570
employment . It could be a young spouse

17:37.570 --> 17:39.681
that's just trying to figure out what

17:39.681 --> 17:41.737
they wanna do . It might be a spouse

17:41.737 --> 17:43.904
that is seasoned and has been around ,

17:43.904 --> 17:45.570
but maybe looking at a career

17:45.570 --> 17:47.848
transition or reentering the workforce .

17:47.848 --> 17:49.670
Again , these are masters level

17:49.680 --> 17:52.270
certified career coaches and you can

17:52.280 --> 17:54.502
engage with them as often as you want .

17:54.502 --> 17:57.130
You'll actually be assigned a career

17:57.140 --> 18:00.040
coach that will work with you over time

18:00.069 --> 18:02.236
and they might work with you on taking

18:02.236 --> 18:04.569
different assessments . Maybe it's , uh ,

18:04.569 --> 18:06.625
making sure you're getting the right

18:06.625 --> 18:08.625
training or education opportunities

18:08.625 --> 18:10.458
helping to find scholarships for

18:10.458 --> 18:12.513
education . They'll work with you on

18:12.513 --> 18:14.347
job searches , connecting you to

18:14.347 --> 18:16.513
employers that are committed to hiring

18:16.513 --> 18:18.291
military spouses . All of those

18:18.291 --> 18:20.402
traditional things you would find and

18:20.402 --> 18:22.402
think about when it comes to , uh ,

18:22.402 --> 18:24.569
career services , but many of them are

18:24.569 --> 18:26.736
military spouses themselves , which is

18:26.736 --> 18:28.791
really awesome because like myself ,

18:28.791 --> 18:30.847
they've been there . They understand

18:30.847 --> 18:32.958
the challenges that come with being a

18:32.958 --> 18:35.069
military spouse and they're there for

18:35.069 --> 18:37.180
you who to access . Now , let me tell

18:37.180 --> 18:36.880
you a little bit about the career

18:36.890 --> 18:39.057
center operation . If you're like me ,

18:39.140 --> 18:40.973
the highlight of your day is not

18:40.973 --> 18:43.084
calling into a call center . But last

18:43.084 --> 18:45.084
year we conducted more than 100 and

18:45.084 --> 18:48.229
50,000 career coaching sessions within

18:48.239 --> 18:50.689
the CEO Career Center specifically with

18:50.699 --> 18:53.099
military spouses . And we maintain a

18:53.109 --> 18:56.810
98% satisfaction rate . It's an amazing

18:56.819 --> 18:59.569
operation that is really there to meet

18:59.579 --> 19:02.119
whatever , excuse me , whatever your

19:02.130 --> 19:05.079
needs are . Um In fact , last year ,

19:05.089 --> 19:07.739
the CEO Career Center was named the

19:07.750 --> 19:10.719
best midsize career center globally by

19:10.729 --> 19:12.840
the International Customer Management

19:12.840 --> 19:14.896
Institute . So it's a pretty amazing

19:14.896 --> 19:17.062
operation and I would highly encourage

19:17.062 --> 19:19.173
you to take advantage of this benefit

19:19.173 --> 19:21.173
that the department is providing to

19:21.173 --> 19:23.229
access the career center . It's very

19:23.229 --> 19:25.118
simple , you contact military one

19:25.118 --> 19:27.340
source and they'll connect you directly

19:27.340 --> 19:29.451
over to the CEO career center . Now ,

19:29.451 --> 19:31.618
another aspect is the my C O website ,

19:31.618 --> 19:34.839
a ton of resources and tools ,

19:34.849 --> 19:37.599
information for military spouses around

19:37.609 --> 19:39.665
education and employment . There's a

19:39.665 --> 19:42.369
lot of aspects of this that military

19:42.380 --> 19:44.869
spouses can take advantage of . We have

19:44.880 --> 19:46.930
military spouse specific resume

19:46.939 --> 19:50.250
builders . We have um a jobs

19:50.260 --> 19:53.290
portal that's populated with more than

19:53.300 --> 19:56.579
400,000 employment opportunities by

19:56.589 --> 19:58.756
employers that are committed to hiring

19:58.756 --> 20:00.645
military spouses and we'll talk a

20:00.645 --> 20:02.922
little bit about that in just a second .

20:02.922 --> 20:04.978
But it's a wealth of information and

20:04.978 --> 20:07.099
resources for you . Again , it's

20:07.109 --> 20:08.887
specific to the military spouse

20:08.887 --> 20:11.109
community and there's not much that you

20:11.109 --> 20:13.165
can find that is just about military

20:13.165 --> 20:15.331
spouses . So I highly encourage you to

20:15.331 --> 20:17.750
go to my , it's very easy to get there

20:17.760 --> 20:20.800
to explore it . And most importantly ,

20:20.810 --> 20:23.520
we want military spouses to create a my

20:23.800 --> 20:25.689
eco profile . Let me tell you why

20:25.689 --> 20:27.744
that's important . We have employers

20:27.744 --> 20:29.856
that are specifically looking to hire

20:29.856 --> 20:32.189
military spouses . When you create a

20:32.199 --> 20:34.310
profile on my E O , it's very similar

20:34.310 --> 20:36.310
to linkedin . Um Another one of our

20:36.310 --> 20:38.910
benefits , just an aside is that uh we

20:38.920 --> 20:41.142
have partnered with linkedin to provide

20:41.142 --> 20:42.976
military spouses with a one time

20:42.976 --> 20:45.031
linkedin premium uh membership at no

20:45.031 --> 20:47.489
charge whatsoever . But when you build

20:47.500 --> 20:50.099
your profile within my E O , it's

20:50.109 --> 20:53.199
searchable by recruiters from our

20:53.209 --> 20:55.469
employment partners . And what we've

20:55.479 --> 20:58.280
seen is that military spouses across

20:58.290 --> 21:01.000
the US and even overseas have been

21:01.010 --> 21:03.010
contacted by recruiters because the

21:03.010 --> 21:05.177
recruiter found them through the M E C

21:05.177 --> 21:07.066
O website . They were looking for

21:07.066 --> 21:09.010
something specific in a location ,

21:09.010 --> 21:10.788
maybe , maybe let's say it's an

21:10.788 --> 21:12.732
accountant in uh you know , out in

21:12.732 --> 21:14.954
Missouri someplace . Um They're able to

21:14.954 --> 21:16.954
look through this spouse profiles ,

21:16.954 --> 21:20.180
find a military spouse accountant in

21:20.189 --> 21:22.522
Missouri and reach directly out to them .

21:22.522 --> 21:24.689
The result is the military spouses are

21:24.689 --> 21:27.140
finding employment opportunities that

21:27.150 --> 21:29.261
they didn't even know existed because

21:29.261 --> 21:31.261
they're being contacted directly by

21:31.261 --> 21:33.930
recruiters . Another benefit that is

21:33.939 --> 21:36.500
not necessarily critical for the

21:36.510 --> 21:38.454
reserve component is the my career

21:38.454 --> 21:40.566
advancement accounts . And the reason

21:40.566 --> 21:42.621
it's not absolutely critical is that

21:42.621 --> 21:44.788
this is the one program that we have .

21:45.189 --> 21:47.469
The only one that is specific to

21:47.479 --> 21:49.699
individuals that are on title 10 when

21:49.709 --> 21:51.598
the service member is on title 10

21:51.598 --> 21:53.765
orders . However , if a , if a soldier

21:53.765 --> 21:56.040
is activated under title 10 . Then the

21:56.050 --> 21:57.900
military spouse is eligible to

21:57.910 --> 21:59.688
participate in the micro career

21:59.688 --> 22:01.799
advancement account . This is a $4000

22:01.799 --> 22:04.021
scholarship that's provided to military

22:04.021 --> 22:06.770
spouses uh to assist them with training ,

22:06.780 --> 22:09.869
education , certification , testing for

22:09.880 --> 22:11.824
credit , even continuing education

22:11.824 --> 22:14.810
units . Uh We recently expanded this as

22:14.819 --> 22:16.986
part of the secretary's taking care of

22:16.986 --> 22:19.152
people initiative . So the eligibility

22:19.152 --> 22:21.319
now is that the service member must be

22:21.319 --> 22:23.541
on title 10 and they must be in the pay

22:23.541 --> 22:25.541
grades of E one to E six , six . Up

22:25.541 --> 22:27.763
until March of this year , it was E one

22:27.763 --> 22:30.089
to E five oh one to oh three . It was

22:30.099 --> 22:32.849
oh one to oh two until March or W 1 to

22:32.859 --> 22:35.270
W-2 . Now , this is a non-competitive

22:35.280 --> 22:37.391
scholarship and it's not based on the

22:37.391 --> 22:39.391
income of the family or the service

22:39.391 --> 22:42.079
member . It's really a , a focus on our

22:42.089 --> 22:44.890
younger spouses . Um those that may

22:44.900 --> 22:46.733
need some help with training and

22:46.733 --> 22:48.622
education to get started in their

22:48.622 --> 22:51.030
careers . It's an amazing result of

22:51.040 --> 22:53.207
this program is that we have seen that

22:53.207 --> 22:55.420
users of my C A have higher levels of

22:55.430 --> 22:57.319
compensation and higher levels of

22:57.319 --> 22:59.486
employment . But I know that this will

22:59.486 --> 23:01.510
be uh you know , interesting to uh

23:01.520 --> 23:04.819
general and to the CS M , my C A

23:04.829 --> 23:07.310
users have an eight , their service

23:07.319 --> 23:10.260
members have an 8% higher pension rate

23:10.270 --> 23:12.437
than non users . I know that there's a

23:12.437 --> 23:14.603
lot of retention programs that are out

23:14.603 --> 23:17.729
there that would love to expend $4000

23:17.739 --> 23:20.020
per individual and get an 8% return on

23:20.030 --> 23:21.920
investment . So , if you are a

23:21.930 --> 23:24.260
reservist , that's looking at title 10

23:24.270 --> 23:26.599
type opportunities , this is definitely

23:26.609 --> 23:28.609
something that , uh , we want those

23:28.609 --> 23:30.665
spouses to take advantage of . Now ,

23:30.665 --> 23:32.387
the military spouse employment

23:32.387 --> 23:34.609
partnership , I've alluded to already .

23:34.609 --> 23:36.665
This is a partnership with more than

23:36.665 --> 23:38.442
600 employer partners that have

23:38.442 --> 23:40.498
committed to hiring , recruiting and

23:40.498 --> 23:42.387
retaining military spouses . This

23:42.387 --> 23:44.553
program has been in existence for just

23:44.553 --> 23:46.609
over 11 years and in that time , our

23:46.609 --> 23:48.776
employer partners have hired more than

23:48.776 --> 23:52.300
250,000 military spouses . Employers

23:52.310 --> 23:55.689
range from small businesses to fortune

23:55.699 --> 23:58.609
50 corporations , federal agencies to

23:58.619 --> 24:01.380
nonprofits . Um It's amazing what

24:01.390 --> 24:03.612
they've accomplished . They cover every

24:03.612 --> 24:05.719
sector , every industry sector and

24:05.729 --> 24:07.673
there are opportunities from entry

24:07.673 --> 24:09.507
level positions . There's remote

24:09.507 --> 24:11.920
opportunities , there are corporate

24:11.930 --> 24:14.685
level opportunities , you name it . Um

24:14.694 --> 24:16.834
Today when I was in the MS A jobs

24:16.844 --> 24:20.724
portal , we had 422,000 jobs from these

24:20.734 --> 24:23.364
600 partners . Um So it's a great

24:23.375 --> 24:25.925
opportunity no matter where you are to

24:25.935 --> 24:28.204
explore the MS A jobs portal . Of

24:28.214 --> 24:30.381
course , all of this is included in my

24:30.464 --> 24:32.686
CEO . So you go to the my E O website ,

24:32.686 --> 24:34.742
that's the location for everything .

24:34.760 --> 24:36.704
Also , we have the military spouse

24:36.704 --> 24:38.649
transition program because the one

24:38.649 --> 24:40.871
known in military life is that you will

24:40.871 --> 24:43.038
leave the military at some point . And

24:43.038 --> 24:44.982
my step is a program that's really

24:44.982 --> 24:46.927
designed specifically for military

24:46.927 --> 24:48.816
spouses to help them navigate the

24:48.816 --> 24:51.369
transition process . And what it is is

24:51.380 --> 24:53.729
it's a series of microlearning events .

24:53.739 --> 24:56.010
There's more than 100 and 40 videos .

24:56.020 --> 24:58.076
Now , you don't have to go watch all

24:58.076 --> 25:00.187
140 videos . If you've got a specific

25:00.187 --> 25:01.853
question , if your soldier is

25:01.853 --> 25:03.909
transitioning from service and maybe

25:03.909 --> 25:05.631
you've got Children and you're

25:05.631 --> 25:07.742
interested in how do we move from one

25:07.742 --> 25:09.964
health care system to another ? There's

25:09.964 --> 25:12.131
great resources out there specific for

25:12.131 --> 25:14.298
military families . But what this does

25:14.298 --> 25:16.464
is it helps you find those resources .

25:16.464 --> 25:18.687
So you're able to go watch one of these

25:18.687 --> 25:20.631
videos . None are longer than four

25:20.631 --> 25:22.576
minutes . They average about three

25:22.576 --> 25:24.742
minutes and 20 seconds . They focus on

25:24.742 --> 25:26.909
a specific topic . What is this ? What

25:26.909 --> 25:29.131
is the resource ? Why does it matter to

25:29.131 --> 25:31.353
you as a military spouse ? Where do you

25:31.353 --> 25:33.409
go to find more information ? So you

25:33.409 --> 25:35.131
really drive in regards to the

25:35.131 --> 25:37.353
information that you utilize through my

25:37.353 --> 25:39.353
stepp again , located on the my ego

25:39.353 --> 25:41.479
website . And then finally , a great

25:41.489 --> 25:43.819
opportunity for our reserve component

25:43.829 --> 25:46.739
spouses um is a new offering that we

25:46.750 --> 25:49.420
launched in late December of last year .

25:49.430 --> 25:51.597
The military spouse career Accelerator

25:51.597 --> 25:54.800
pilot or what we call MS A P and MS C P

25:54.810 --> 25:57.579
is a 12 week paid fellowship for

25:57.589 --> 26:01.089
military spouses across industry . And

26:01.099 --> 26:03.321
again , we just launched this program ,

26:03.321 --> 26:05.239
it's a three year pilot and the

26:05.250 --> 26:07.250
department is actually compensating

26:07.250 --> 26:10.165
military spouses with paid employment

26:10.175 --> 26:12.397
while we're in the 12 week fellowship .

26:12.397 --> 26:14.755
The goal of the fellowship is that at

26:14.765 --> 26:17.564
the end , the spouse is able to convert

26:17.574 --> 26:20.864
from um a fellow into a full time

26:20.875 --> 26:23.545
opportunity . Now , it's not mandatory

26:23.555 --> 26:25.499
that that happens , but that's the

26:25.499 --> 26:27.611
overall goal . So we launched in late

26:27.611 --> 26:29.564
December , we had overwhelming uh

26:29.574 --> 26:32.564
response from military spouses across

26:32.574 --> 26:34.944
the services across the components . We

26:34.954 --> 26:37.415
started placing our first sp spouses

26:37.425 --> 26:41.020
into fellowships at the end of January .

26:41.160 --> 26:43.271
So we're really less than five months

26:43.271 --> 26:45.327
into the program . But we've already

26:45.327 --> 26:47.438
had spouses that have completed their

26:47.438 --> 26:49.493
12 week fellowship . And let me tell

26:49.493 --> 26:51.549
you what we're seeing so far , we've

26:51.549 --> 26:53.493
had 65 spouses that have completed

26:53.493 --> 26:56.569
their fellowship and 57 of them have

26:56.579 --> 26:59.250
moved on to full time employment with

26:59.260 --> 27:01.709
their employer host . Uh It's a pretty

27:01.719 --> 27:04.973
amazing track record thus far . Uh The

27:04.983 --> 27:08.532
average compensation is $75,000 a year .

27:08.613 --> 27:10.724
So this is really designed for career

27:10.724 --> 27:12.993
ready spouses . This is not an entry

27:13.003 --> 27:14.781
level opportunity . It's really

27:14.781 --> 27:17.133
designed for spouses that have a level

27:17.142 --> 27:19.493
of education , a level of experience ,

27:19.503 --> 27:21.614
a combination of both , but are still

27:21.623 --> 27:23.679
finding challenges and being able to

27:23.679 --> 27:25.734
break into the workforce . More than

27:25.734 --> 27:27.901
half of the positions so far have been

27:27.901 --> 27:30.123
remote . So they really lend themselves

27:30.123 --> 27:32.290
to the military spouse community . But

27:32.290 --> 27:34.345
there again , we've got uh more than

27:34.345 --> 27:36.515
800 employers that have looked at uh

27:36.526 --> 27:39.576
participating and we're seeing across

27:39.586 --> 27:41.586
sectors , across industry sectors ,

27:41.586 --> 27:43.642
these opportunities and where do you

27:43.642 --> 27:45.808
find information dot MS C A P ? You go

27:45.808 --> 27:48.416
to the my CEO website , you type in MS

27:48.426 --> 27:50.735
C A P and all of the information comes

27:50.745 --> 27:53.265
up . So that is your resource if we can

27:53.276 --> 27:56.660
go to the next slide , please . So I

27:56.670 --> 27:58.781
mentioned earlier that this is just a

27:58.781 --> 28:01.119
snapshot of what we provide through CEO

28:01.130 --> 28:03.297
and this is how you connect to CEO . I

28:03.297 --> 28:05.408
mentioned military one source calling

28:05.408 --> 28:08.569
803 429647 being connected to the CEO

28:08.579 --> 28:10.819
Career Center . But we also have a very

28:10.829 --> 28:13.800
strong presence on Facebook on linkedin ,

28:13.810 --> 28:15.588
a little bit of a presence on ,

28:24.660 --> 28:26.771
on Twitter , but not near on linkedin

28:26.771 --> 28:28.882
or on Facebook where you're able as a

28:28.882 --> 28:30.493
military spouse to ask an hr

28:30.493 --> 28:32.849
professional , a hiring manager or uh

28:32.859 --> 28:35.010
anybody else about those uh

28:35.020 --> 28:37.540
opportunities . And then on my E O , we

28:37.550 --> 28:39.550
have the events calendar next slide

28:39.550 --> 28:40.550
please .

28:43.290 --> 28:46.239
And this is my contact information . Of

28:46.250 --> 28:48.194
course , all of the information is

28:48.194 --> 28:50.306
there on my CEO . But uh if there are

28:50.306 --> 28:52.472
questions , I'd be happy to take those

28:52.472 --> 28:54.583
now and I'll stick around for the end

28:54.583 --> 28:56.583
and uh see if there's anything that

28:56.583 --> 28:58.806
materializes later . I appreciate again

28:58.806 --> 29:00.806
the opportunity to be here . And uh

29:00.806 --> 29:02.528
thanks everybody for joining .

29:05.189 --> 29:07.467
OK , Mr Menzer . Uh Thank you for that .

29:07.467 --> 29:09.979
Um We do have one question out here .

29:09.989 --> 29:12.280
The fellowship opportunities . Are they

29:12.290 --> 29:15.150
for certain ranks for spouses or can

29:15.160 --> 29:17.271
you kind of explain that a little bit

29:17.271 --> 29:16.670
better ,

29:26.469 --> 29:28.469
Mr , are you still with us , sir ?

29:45.420 --> 29:48.439
I think we , I think we lost . Yeah ,

29:49.500 --> 29:51.500
Roger that . Ok . Uh We're gonna go

29:51.500 --> 29:53.667
ahead and go on to our , uh , our last

29:53.667 --> 29:55.778
speaker of the evening and that is Mr

29:55.778 --> 29:58.020
Frank Quin from the shades of green

29:58.030 --> 30:01.599
Resort at Walt Disney World , Mr Quin .

30:02.000 --> 30:04.111
So hang on , hang on , he's back . We

30:04.150 --> 30:08.079
saw Eddie's back . Sorry

30:08.089 --> 30:10.256
about that . I got kicked kicked out .

30:10.256 --> 30:13.760
Was , was there a question ? Yes , yes .

30:13.770 --> 30:16.050
Uh Mr Mr Minor , thank you uh for

30:16.060 --> 30:18.116
coming back . Um One second here and

30:18.119 --> 30:20.341
I'll , I'll give you the quick . So the

30:20.341 --> 30:22.008
question is in regards to the

30:22.008 --> 30:24.230
fellowship opportunities , are they for

30:24.230 --> 30:26.563
certain ranks or for spouses or can you ,

30:26.563 --> 30:28.786
can you elaborate on that opportunity a

30:28.786 --> 30:30.563
little bit ? Absolutely no rank

30:30.563 --> 30:32.730
requirements at all . The only program

30:32.730 --> 30:34.841
we have , that's our rank requirement

30:34.841 --> 30:37.175
is the micro career advancement account .

30:37.175 --> 30:39.230
Everything else we do doesn't matter

30:39.230 --> 30:41.341
their rank and listed officer Warrant

30:41.341 --> 30:43.890
Reserve component Guard . Active duty .

30:44.000 --> 30:46.000
It's just the one micro advancement

30:46.000 --> 30:48.056
account is the only one . So it does

30:48.056 --> 30:50.111
not matter at all . Um in regards to

30:50.111 --> 30:52.939
the uh service members affiliation . Ok ,

30:52.949 --> 30:55.339
Eddie , quick , quick question , Eddie

30:55.449 --> 30:58.030
from , from the slow one in the group .

30:58.040 --> 31:00.099
So for the spouses , for the I

31:00.109 --> 31:02.250
understand title 10 , they have to be

31:02.260 --> 31:04.371
on the , the service member has to be

31:04.371 --> 31:07.829
on title 10 orders for the spouse in

31:07.839 --> 31:11.109
order to be eligible for the $4000

31:11.219 --> 31:14.459
thing . Is there a time ? Like is it a

31:14.469 --> 31:18.319
30 day order ? A 60 a 90 day order

31:18.329 --> 31:21.790
over ? Great question John . And this

31:21.800 --> 31:24.420
is what I tell spouses . If your

31:24.430 --> 31:27.479
service member is activated for 12

31:27.489 --> 31:29.545
hours , you got 12 hours to get into

31:29.545 --> 31:31.711
the program . If they're activated for

31:31.711 --> 31:33.822
30 days , you got 30 days to get in .

31:33.822 --> 31:36.156
And what we do not do is once you're in ,

31:36.156 --> 31:38.280
we don't pull it from you . Thank

31:38.339 --> 31:40.395
thanks . Wait , so they , so for the

31:40.395 --> 31:42.561
Army Reserve , that means every Battle

31:42.561 --> 31:44.450
Assembly weekend , the soldier is

31:44.450 --> 31:46.617
eligible because every battle assembly

31:46.617 --> 31:48.949
weekend is a title 10 I BT individual

31:48.959 --> 31:51.880
duty training event . So , so every

31:51.890 --> 31:54.057
week , every time they come and do one

31:54.057 --> 31:56.168
of those monthly events , they become

31:56.168 --> 31:58.223
eligible , ma'am . That's why you're

31:58.223 --> 32:01.150
the general because we're a , we're a

32:01.160 --> 32:03.819
federal force . We're always title 10 .

32:04.290 --> 32:08.170
Absolutely . Ok . Excellent , thanks .

32:09.180 --> 32:11.589
Ok . Uh One more question for you , sir .

32:11.599 --> 32:13.810
Um If my spouse is looking for

32:13.819 --> 32:15.986
employment and wants to take advantage

32:15.986 --> 32:17.875
of one of these opportunities you

32:17.875 --> 32:19.986
mentioned , what's their first step ?

32:19.986 --> 32:22.041
Who , who , who do they reach out to

32:22.041 --> 32:24.208
for more information or how would they

32:24.208 --> 32:26.430
get started ? Um If they want to take ,

32:26.430 --> 32:28.375
take advantage of one of these two

32:28.375 --> 32:30.541
avenues to go . Great question again .

32:30.541 --> 32:32.652
Um First avenue is to call military .

32:32.652 --> 32:32.439
One source , get connected to a CEO

32:32.449 --> 32:34.338
career coach because they are the

32:34.338 --> 32:36.393
experts . I get to be the government

32:36.393 --> 32:38.616
talking head up here . They're the ones

32:38.616 --> 32:40.782
that do all the work . Um , the second

32:40.782 --> 32:42.949
option is to go to the M E C O website

32:42.949 --> 32:42.920
and what you'll find on the M E C O

32:42.930 --> 32:45.041
website . It's , it's pretty unique .

32:45.041 --> 32:47.263
Um , it's pretty much a search engine .

32:47.263 --> 32:49.319
So if there's something specifically

32:49.319 --> 32:51.374
you're looking for , you go in , you

32:51.374 --> 32:53.597
type in what you're looking for and the

32:53.597 --> 32:55.819
fellowship is a great example . You can

32:55.819 --> 32:57.986
type in fellowship , you can type in M

32:57.986 --> 32:57.489
scap . You can type in the whole thing .

32:57.520 --> 32:59.298
It's gonna take you to the same

32:59.298 --> 33:01.353
resources . So those are really your

33:01.353 --> 33:03.409
two avenues to come in . Some people

33:03.409 --> 33:05.353
prefer to do it themselves , but I

33:05.353 --> 33:07.576
really think the best resource you have

33:07.576 --> 33:09.464
is to talk to one of those career

33:09.464 --> 33:12.400
coaches . Excellent . Thank you , Mr

33:12.410 --> 33:15.229
Menser . Ok . Now once again , I will

33:15.239 --> 33:17.609
introduce Mr Frank Quin . He's our last

33:17.619 --> 33:19.619
guest speaker of the night and he's

33:19.619 --> 33:21.730
coming to us from the Shades of Green

33:21.730 --> 33:23.952
Resort at Fabulous Walt Disney World in

33:23.952 --> 33:27.229
Orlando , Florida . Mr Quin . Uh Thank

33:27.239 --> 33:29.350
you very much for the opportunity . I

33:29.350 --> 33:31.517
wanna say thank you to General Daniels

33:31.517 --> 33:33.739
and command sergeant Major Lombardo and

33:33.739 --> 33:35.850
uh sergeant first class Powell for uh

33:35.850 --> 33:37.906
allowing us to uh showcase shades of

33:37.906 --> 33:39.906
green uh a little bit for the group

33:39.906 --> 33:42.670
tonight . We um I'll get into the

33:42.680 --> 33:45.000
details of uh of the presentation , but

33:45.010 --> 33:47.709
prior to that , uh we're operated by MC

33:47.910 --> 33:50.949
G nine out of uh uh Fort Sam

33:50.959 --> 33:54.219
Houston in uh San Antonio , Texas . Uh

33:54.239 --> 33:57.050
we operate as a non appropriated funds .

33:57.229 --> 33:59.770
So , uh we're , we generate our own

33:59.780 --> 34:02.010
income and , and revenues and

34:02.020 --> 34:04.076
everything that we bring down to the

34:04.076 --> 34:06.131
bottom line gets reinvested in uh in

34:06.140 --> 34:08.969
the A F R C properties Armed Forces

34:08.979 --> 34:11.864
recreation centers . Our , our main ,

34:11.895 --> 34:13.804
uh our main purpose is to , is to

34:13.814 --> 34:16.935
provide rec recreation opportunities um

34:16.945 --> 34:20.485
at , at good value to uh to our , our

34:20.495 --> 34:22.717
soldiers and their families , uh active

34:22.717 --> 34:24.905
duty , retired uh all service branches

34:24.915 --> 34:27.580
and uh dod employees . So it's an honor

34:27.590 --> 34:29.812
to be uh and be able to present some of

34:29.812 --> 34:31.923
this stuff tonight to you . Well , we

34:31.923 --> 34:35.080
operate with about a 98% occupancy um

34:35.090 --> 34:38.260
uh year round . So we have as many as

34:38.270 --> 34:40.939
uh between 1822 100

34:41.189 --> 34:44.510
military family members in the hotel at

34:44.520 --> 34:47.179
any one day , any one given day . So

34:47.629 --> 34:49.899
our mission um please , yeah , go to

34:49.909 --> 34:52.020
the next slide , please . Our mission

34:52.029 --> 34:54.251
as an armed forces Recreation center is

34:54.251 --> 34:56.638
to provide rest relaxation , recreation ,

34:56.648 --> 34:58.739
and sustainment for our military

34:58.749 --> 35:01.039
personnel and their families . Um We're

35:01.049 --> 35:03.658
part of uh uh we support readiness

35:03.668 --> 35:05.835
retention and the quality of life . We

35:05.835 --> 35:08.057
want to make sure that uh they can make

35:08.057 --> 35:10.279
the most out of the R and R time and uh

35:10.279 --> 35:12.446
they're prepared to assume contingency

35:12.446 --> 35:14.612
missions in support of mobilization or

35:14.612 --> 35:17.260
combat operations . Next slide , please .

35:19.770 --> 35:21.510
There are four uh armed forces

35:21.520 --> 35:25.500
recreation uh centers across the Globe .

35:25.510 --> 35:27.879
Um Our property shades of green Resort

35:27.889 --> 35:30.000
right here on Walt Disney World in uh

35:30.149 --> 35:32.205
in Florida . We have the Dragon Hill

35:32.205 --> 35:36.129
Lodge in uh Yums Korea . Um We have

35:36.139 --> 35:39.179
the Holy Hali Hotel , which is located

35:39.189 --> 35:42.459
right on Waikiki Beach and we have the

35:42.469 --> 35:44.850
uh eight uh Europe , a ice resort and

35:44.860 --> 35:48.050
lodge in Gorm , Germany . Uh all

35:48.060 --> 35:50.919
available for uh military families for

35:50.929 --> 35:54.300
T D Y or to , to get away for some R

35:54.310 --> 35:56.679
and R uh while they're deployed over in

35:56.689 --> 35:59.439
Europe . Um So there's four

35:59.449 --> 36:02.820
opportunities there and we provide um

36:02.830 --> 36:05.719
uh cost effectiveness . Um The big

36:05.729 --> 36:07.879
Disney fan across the street and uh

36:07.889 --> 36:10.000
we're right here in Walt Disney World

36:10.000 --> 36:11.945
nestled between two beautiful golf

36:11.945 --> 36:14.659
courses . Uh Polynesian Resort is , is

36:14.669 --> 36:17.560
303 100 yards away from us and the

36:17.570 --> 36:19.790
prices on their , their side of the ,

36:19.959 --> 36:22.070
of the road , it with Disney , it can

36:22.070 --> 36:23.959
run as high as 6 to $800 based on

36:23.959 --> 36:26.750
demand and we provide uh accommodations

36:26.760 --> 36:29.510
for our military families in uh in

36:29.520 --> 36:33.300
between 1 50 or 1 62 20 .

36:33.699 --> 36:35.532
right now . So we try to keep it

36:35.532 --> 36:37.755
affordable . All of our rates are based

36:37.755 --> 36:40.729
on uh on , on rank um category one

36:40.739 --> 36:43.679
through category five um I in category

36:43.689 --> 36:46.790
one through category three . So um the

36:46.800 --> 36:49.022
lower your ran in the in the military ,

36:49.022 --> 36:51.078
the lower your rate uh to be able to

36:51.078 --> 36:53.022
stay here . We wanted to make this

36:53.022 --> 36:55.244
affordable for , for soldiers and their

36:55.244 --> 36:57.356
family who are , who are on the front

36:57.356 --> 36:59.189
lines and , and doing the , uh ,

36:59.189 --> 37:01.300
deployment work every day . So , um ,

37:01.300 --> 37:04.070
44 resorts . Uh , next slide , please .

37:06.810 --> 37:08.977
Our main mission is to serve those who

37:08.977 --> 37:11.310
serve . It's , it's an honor to be , uh ,

37:11.310 --> 37:13.800
part of , uh , part of providing the

37:13.810 --> 37:15.977
services and , uh , and taking care of

37:15.977 --> 37:18.370
the families of our , our armed forces .

37:18.379 --> 37:20.300
Uh We're the only armed forces uh

37:20.310 --> 37:22.366
Recreation Center in the Continental

37:22.366 --> 37:24.532
United States . Uh uh We have a resort

37:24.532 --> 37:27.014
on Waikiki Beach . Uh Shades of green

37:27.024 --> 37:29.191
is a unique and affordable option that

37:29.191 --> 37:31.357
allows guests special privileges while

37:31.357 --> 37:33.635
staying right here on Walt Disney World

37:33.645 --> 37:36.274
property and creating memories that uh

37:36.564 --> 37:38.564
that that will last a lifetime . We

37:38.564 --> 37:42.475
have about a 65% return clientele .

37:42.485 --> 37:44.655
So people are , are very happy with

37:44.665 --> 37:46.609
their stay here and , and make the

37:46.609 --> 37:48.776
reservations as soon as they check out

37:48.776 --> 37:51.149
for the following year . Uh Next slide ,

37:51.159 --> 37:55.020
please , a little bit of

37:55.030 --> 37:58.060
history of uh uh shades of green resort

37:58.070 --> 38:01.100
in 1992 and 93 . Um

38:01.780 --> 38:04.010
This property was originally uh called

38:04.020 --> 38:07.379
the , the Disney Inn . And uh Disney

38:07.389 --> 38:09.167
was uh trying to break into the

38:09.167 --> 38:11.969
military market and uh set some roots

38:11.979 --> 38:14.870
or some foundation down to be able to

38:14.879 --> 38:17.760
uh to offer um the capture of the

38:17.770 --> 38:20.750
military market . And so uh the , the

38:20.760 --> 38:22.871
lease was negotiated with Walt Disney

38:22.871 --> 38:26.870
World um in 1993 and opened

38:26.879 --> 38:30.870
a resort or , or partial of the resort

38:30.879 --> 38:33.889
294 rooms of the resort in 94

38:34.560 --> 38:37.959
signed a 100 year land lease with

38:37.969 --> 38:40.800
Disney in 1996 . So a couple of years

38:40.810 --> 38:42.977
into the operation , uh everything was

38:42.977 --> 38:45.032
working well for Disney , everything

38:45.032 --> 38:47.199
was working well for shades of green .

38:47.199 --> 38:49.143
So we entered into a 100 year land

38:49.143 --> 38:51.254
lease agreement with Disney . So , uh

38:51.254 --> 38:54.000
we're here to stay and uh in

38:54.010 --> 38:56.929
2002 , uh we closed the resort for a

38:56.939 --> 38:59.590
major expansion and added 300 guest

38:59.600 --> 39:03.310
rooms . Uh It's called the Palm . And

39:03.320 --> 39:05.629
uh that resort was closed for two years

39:05.639 --> 39:07.695
while we made , we made arrangements

39:07.695 --> 39:09.750
for our military families to stay at

39:09.750 --> 39:12.250
the uh contemporary resort . And we ,

39:12.260 --> 39:14.427
we leased a section of the building in

39:14.427 --> 39:16.427
the contemporary resort so we could

39:16.427 --> 39:18.538
continue to do business while we were

39:18.538 --> 39:20.704
uh doing the renovations here . Uh And

39:20.704 --> 39:22.871
we reopened the resort in 2004 with uh

39:22.871 --> 39:26.320
expanding from 287 rooms to 584

39:26.330 --> 39:28.469
rooms . And again , like I mentioned

39:28.479 --> 39:30.530
earlier , as we uh as we generate

39:30.540 --> 39:32.830
revenues , whatever drops to the bottom

39:32.840 --> 39:34.840
line doesn't go to shareholders and

39:34.840 --> 39:37.062
make a difference on the stock market .

39:37.062 --> 39:39.118
It's reinvested in the property . We

39:39.118 --> 39:41.229
have our eyes on uh on 300 more rooms

39:41.229 --> 39:43.340
for shades of green , hopefully uh uh

39:43.340 --> 39:47.090
2020 28 or 2029 . Uh

39:47.100 --> 39:49.889
So we , we've begun uh some initial

39:49.899 --> 39:52.310
planning to expand again with another

39:52.320 --> 39:54.850
300 rooms . Next slide , please .

39:58.050 --> 40:01.000
Uh Shades of green is located on 27

40:01.030 --> 40:03.469
acres located right here in the heart

40:03.479 --> 40:05.423
of all Disney world . And I said ,

40:05.423 --> 40:07.257
we're , we're 350 yards from the

40:07.257 --> 40:09.629
Polynesian Resort . We're a quarter

40:09.639 --> 40:12.159
mile from uh from the Grand Floridian

40:12.479 --> 40:15.570
uh Magic Kingdom is a mile away and

40:15.580 --> 40:18.070
Epcot Center is a mile away . So we are

40:18.080 --> 40:20.989
right here . Uh Transportation . Uh We ,

40:21.000 --> 40:24.270
you know , we offer 584 guest rooms

40:24.280 --> 40:26.860
that sleep five . We have the largest

40:26.870 --> 40:29.270
uh guest rooms on , on Disney property .

40:29.350 --> 40:31.949
Uh All rooms have two queen size beds

40:31.959 --> 40:35.340
and a sleeper . So sleeper sofa , um we

40:35.350 --> 40:39.159
have 26 88 rooms , uh two full service

40:39.169 --> 40:41.391
laundry facilities wanted each building

40:41.391 --> 40:43.558
the palm wing and the Magnolia wing so

40:43.558 --> 40:46.175
that uh people can stay in longer term

40:46.185 --> 40:48.965
and uh be able to , to do their laundry

40:48.975 --> 40:51.142
while they're here . We offer free bus

40:51.142 --> 40:53.804
transportation to uh to and from the

40:53.814 --> 40:56.036
ticket transportation center which will

40:56.036 --> 40:58.203
connect you to the Magic Kingdom Epcot

40:58.203 --> 41:00.554
Center . Um And we also have direct

41:00.564 --> 41:02.731
transportation to Hollywood studios in

41:02.731 --> 41:04.620
the Animal Kingdom and the Disney

41:04.620 --> 41:07.044
Springs , which is uh the big shopping

41:07.054 --> 41:10.689
areas um uh Cirque Du Soleil and , and

41:10.699 --> 41:12.866
a lot of Disney attractions and stores

41:12.866 --> 41:15.020
and features uh at Disney at , at

41:15.030 --> 41:17.560
Disney Springs . We also have a ticket

41:17.570 --> 41:19.514
and attractions office that offers

41:19.514 --> 41:22.449
military discounts , um deep discounts ,

41:22.459 --> 41:25.280
no tax uh right here on the property

41:25.290 --> 41:27.879
and uh uh you can buy your tickets

41:27.889 --> 41:30.000
right here . We also that people come

41:30.000 --> 41:32.449
in from uh other areas around Orlando

41:32.620 --> 41:34.453
and purchase tickets at military

41:34.453 --> 41:37.780
discounts . Um So significant discounts

41:37.959 --> 41:40.850
to , to be able to attend uh the parks .

41:41.300 --> 41:43.139
So next slide , please .

41:46.580 --> 41:48.669
Uh Shades of green provides a guest

41:48.679 --> 41:50.901
with two full service restaurants . The

41:50.901 --> 41:53.012
garden gallery has a breakfast buffet

41:53.012 --> 41:55.235
every morning that has about uh I think

41:55.235 --> 41:57.780
it's uh almost 40 items on the

41:57.790 --> 42:00.260
breakfast buffet . Uh We have a full

42:00.270 --> 42:02.548
service dinner restaurant called Manos .

42:02.610 --> 42:04.770
It's sort of , it's an Italian

42:05.169 --> 42:07.540
Continental Italian uh type of menu .

42:07.860 --> 42:10.027
Uh We also feature Evergreens , sports

42:10.027 --> 42:13.709
bar and Java Cafe is like a Starbucks

42:13.719 --> 42:16.030
retreat in the in the lobby open every

42:16.040 --> 42:18.820
day and Express cafe for grabbing a , a

42:18.830 --> 42:21.830
sandwich uh for breakfast or lunch on

42:21.840 --> 42:24.520
your way over to Disney . Uh We have 8 ,

42:24.530 --> 42:28.000
8000 little over 7500 square feet of uh

42:28.010 --> 42:30.560
meeting room space . We host a lot of

42:30.780 --> 42:33.159
uh of weddings , uh military weddings

42:33.169 --> 42:35.489
and military reunions uh in the

42:35.500 --> 42:37.780
ballroom . Uh We have a full service

42:37.790 --> 42:39.679
fitness center , state of the art

42:39.679 --> 42:41.846
fitness center . Uh two swimming pools

42:41.846 --> 42:44.100
including a zero entry pool . We call

42:44.110 --> 42:46.560
the Magnolia Pool , uh uh wheelchair

42:46.570 --> 42:48.626
accessible all the way around in one

42:48.626 --> 42:50.929
side and out the other . And uh

42:50.939 --> 42:54.020
Magnolia spa provides services such as

42:54.030 --> 42:56.649
massages and haircuts and facials right

42:56.659 --> 42:59.290
here on the property . Uh Wifi is

42:59.300 --> 43:01.600
complimentary . There is a car rental

43:01.610 --> 43:04.020
station located a mile away from us ,

43:04.040 --> 43:05.659
Alamo car rental that offers

43:05.669 --> 43:07.929
complimentary pickup service . We also

43:07.939 --> 43:11.909
have a full uh uh a exchange right here

43:11.919 --> 43:14.149
on the property for our , our guests to

43:14.159 --> 43:17.280
use and take advantage of . So next

43:17.290 --> 43:21.139
slide please . This

43:21.149 --> 43:24.820
is the guest eligibility . Um We uh we

43:24.830 --> 43:26.886
get a lot of requests people want to

43:26.886 --> 43:28.941
get in here , but we , uh , we stand

43:28.941 --> 43:31.300
firm and we , we give the priority to

43:31.310 --> 43:33.939
our , um , our military members and

43:33.949 --> 43:37.040
their families and , uh , um , uh ,

43:37.080 --> 43:40.370
disabled veterans can come 100% 100%

43:40.379 --> 43:42.490
disabled can come any time throughout

43:42.490 --> 43:44.601
the year . Veterans , especially in ,

43:44.679 --> 43:47.639
uh , January and September , um , armed

43:47.649 --> 43:49.816
forces and their families of uniformed

43:49.816 --> 43:52.850
services , noa um , armed forces ,

43:52.860 --> 43:55.840
retirees , uh other separate armed

43:55.850 --> 43:57.739
forces and their family members ,

43:57.739 --> 43:59.961
honorably discharged veterans with 100%

43:59.961 --> 44:02.629
service connected disabilities , former

44:02.639 --> 44:04.899
and , and uh , surviving spouses and

44:04.909 --> 44:08.120
family members . Um , other supporters

44:08.129 --> 44:10.750
of the Department of Defense , uh US ,

44:10.760 --> 44:12.760
Department of Defense civilians and

44:12.760 --> 44:15.038
their family members and survivor , uh ,

44:15.038 --> 44:18.879
family package eligibility . So , uh ,

44:18.889 --> 44:20.120
next slide , please ,

44:23.000 --> 44:25.222
uh , salute the veterans is available .

44:25.222 --> 44:27.056
Uh , veterans can , uh , use the

44:27.056 --> 44:29.750
property in January and September . So ,

44:29.760 --> 44:31.982
uh , it's open to all military veterans

44:31.982 --> 44:34.260
who've received an honorable discharge ,

44:34.260 --> 44:36.260
have the opportunity to vacation in

44:36.260 --> 44:38.204
shades of green during January and

44:38.204 --> 44:40.482
September two very good months to come .

44:40.482 --> 44:42.427
Right after the holidays and right

44:42.427 --> 44:44.704
after school started . So there's , uh ,

44:44.704 --> 44:46.593
lots of extra availability . Uh ,

44:46.593 --> 44:48.760
sometimes the weather in September can

44:48.760 --> 44:51.093
be a little questionable down here . So ,

44:51.093 --> 44:53.260
but , uh , they're good , good windows

44:53.260 --> 44:55.316
of time . The parks are , are not at

44:55.316 --> 44:55.070
their peak . So , uh , a good time to

44:55.080 --> 44:58.129
visit parks . Uh , you do need proof of

44:58.139 --> 45:00.083
honorable discharges required with

45:00.083 --> 45:02.083
current , uh , D D 2 14 form , uh ,

45:02.083 --> 45:04.780
credentials and , uh , qualification ,

45:05.020 --> 45:07.131
uh , credentials are , are checked at

45:07.131 --> 45:09.449
check in uh rooms block , a special

45:09.459 --> 45:11.929
promotion , uh rate for veterans and

45:11.939 --> 45:14.189
started uh , our category three rate

45:14.340 --> 45:17.350
which is 200 currently at $209 a night .

45:17.699 --> 45:19.921
Uh , they can sponsor up to three rooms

45:19.921 --> 45:22.032
if you qualify for the promotions and

45:22.032 --> 45:23.977
room rates are based on two adults

45:23.977 --> 45:25.921
occupying a standard room and four

45:25.921 --> 45:28.143
adults occupying any of our suites . Uh

45:28.143 --> 45:30.219
There's $15 charge for uh each

45:30.229 --> 45:32.396
additional person , 18 years of age or

45:32.396 --> 45:34.760
older . Uh , next slide , please

45:38.600 --> 45:40.489
again available all year disabled

45:40.489 --> 45:43.189
veterans , uh E Equal Access Act in

45:43.199 --> 45:45.310
2020 . Uh , the Department of Defense

45:45.310 --> 45:47.088
and Army regulations expanded ,

45:47.088 --> 45:49.370
authorized use of the A F R C resorts

45:49.379 --> 45:51.750
to Purple heart recipients , former ,

45:51.760 --> 45:54.199
uh P O W S veterans and uh va

45:54.209 --> 45:56.550
documented service connected disability ,

45:56.790 --> 46:00.050
uh ratings , family , um , and primary

46:00.060 --> 46:02.004
uh , family caregivers of eligible

46:02.004 --> 46:03.919
veterans under the VA program for

46:03.929 --> 46:05.929
comprehensive assistance for family

46:05.929 --> 46:08.000
caregivers , uh , veterans who are

46:08.010 --> 46:10.820
Purple Heart recipients , former P O W

46:10.830 --> 46:12.997
is all veterans with documented , uh ,

46:12.997 --> 46:15.959
disability ratings and , and approved

46:15.969 --> 46:17.802
and designated as primary family

46:17.802 --> 46:20.899
caregivers are eligible to stay at

46:20.909 --> 46:23.459
cheesy Green Resort , um , rooms booked

46:23.469 --> 46:25.302
and this eligibility pays at the

46:25.302 --> 46:27.590
category three rate as well . $209 per

46:27.600 --> 46:29.600
night . Uh , they may sponsor up to

46:29.600 --> 46:31.711
three rooms if you qualify . And room

46:31.711 --> 46:33.860
rates are based on again , two adults

46:33.879 --> 46:37.350
in the rooms I mentioned $209 but like

46:37.360 --> 46:39.527
I mentioned across the street , it can

46:39.527 --> 46:41.582
be six or $800 to stay in one of the

46:41.582 --> 46:43.916
Disney resorts . So it's , it's quite a ,

46:43.916 --> 46:46.027
a deep discounted program for our our

46:46.027 --> 46:49.080
service member families . Uh Next slide ,

46:49.090 --> 46:49.600
please .

46:52.620 --> 46:55.530
Ok . Just a , a showcase of our uh our

46:55.540 --> 46:57.709
beautiful resort . That's the main

46:57.719 --> 46:59.886
entrance with the waterfalls . There's

46:59.886 --> 47:03.300
a nice uh a pond out front and uh we do

47:03.310 --> 47:05.532
have some navigators and some snakes in

47:05.532 --> 47:07.643
the ponds from time to time . Uh Once

47:07.643 --> 47:09.643
they get about four ft , we're able

47:09.643 --> 47:11.588
what we call Walt Disney World and

47:11.588 --> 47:13.699
they'll come over and uh and relocate

47:13.699 --> 47:15.866
the , the the gators for us . Uh We do

47:15.866 --> 47:18.032
have a couple of ponds on the property

47:18.032 --> 47:20.735
uh to , to enhance the beauty of the ,

47:20.745 --> 47:22.804
of the , the field , the whole , the

47:22.814 --> 47:24.925
whole feel of being at Disney World .

47:25.215 --> 47:26.493
Uh Next slide please .

47:29.020 --> 47:31.310
That's a sample of uh a typical guest

47:31.320 --> 47:33.376
room . That's shades of green resort

47:33.376 --> 47:36.139
that's in our palm wing . Uh two queen

47:36.149 --> 47:39.520
size beds and the sleeper sofa , uh TV ,

47:39.530 --> 47:42.060
wi-fi , uh , everything you'd find , uh ,

47:42.070 --> 47:44.149
in a , in a , in a commercial hotel

47:44.159 --> 47:47.350
outside uh of the property all around

47:47.360 --> 47:50.100
Orlando . Next slide please .

47:52.639 --> 47:55.080
That view of our , our coy pond in the

47:55.090 --> 47:58.179
back , uh , uh , looking towards the

47:58.189 --> 48:01.340
lobby area , the I AM um ,

48:01.550 --> 48:04.750
um , in indicator there or that you see

48:04.760 --> 48:07.709
on the wall was , uh , was , uh put up

48:07.719 --> 48:09.899
during the Invictus Games . We hosted

48:09.909 --> 48:13.649
the in this games in 2016 . Um

48:13.659 --> 48:17.050
And we also hosted the Wounded Warriors

48:17.060 --> 48:20.840
um Olympics here in 2022 . And

48:20.850 --> 48:23.072
hopefully , again , we'll do that again

48:23.072 --> 48:25.239
in 2024 or 25 . They're working things

48:25.239 --> 48:27.406
out with Disney to be able to use ESPN

48:27.406 --> 48:29.889
Sports Center . Uh Next slide , please .

48:32.570 --> 48:35.060
That's our Mickey Pool in the back . Uh

48:35.350 --> 48:37.590
It's uh located right by Evergreens

48:37.600 --> 48:40.639
Sports Bar . Uh It gets a lot of use uh

48:40.649 --> 48:43.760
during the day . Um Full service pool .

48:43.770 --> 48:45.992
It's called the Mill Pond Pool , but we

48:45.992 --> 48:48.214
call it the Mickey Pool because uh kind

48:48.214 --> 48:50.326
of shaped like Mickey Mouse . Uh Next

48:50.326 --> 48:54.139
slide , please . That's just a

48:54.149 --> 48:56.316
picture of some of the features on the

48:56.316 --> 48:58.038
resort . Uh top left , you see

48:58.038 --> 49:00.030
Evergreen Sports Bar . Uh There's

49:00.040 --> 49:02.270
constant TV , viewing in there with uh

49:02.280 --> 49:05.389
different sports and uh and shows on

49:05.399 --> 49:07.320
the top right is our ticket , our

49:07.330 --> 49:09.760
Transportation Center where guests uh

49:09.770 --> 49:11.937
are picked up and shuttled to and from

49:11.937 --> 49:14.340
the resort over to the uh to to the

49:14.350 --> 49:16.294
different attraction areas of Walt

49:16.294 --> 49:19.169
Disney World . Uh , bottom left is , uh ,

49:19.179 --> 49:21.235
how close we are to the Palm and the

49:21.235 --> 49:24.159
Magnolia PGA Championship golf courses .

49:24.169 --> 49:26.629
Uh , you can sit on the balcony and

49:26.639 --> 49:28.750
watch everybody tee off the first tea

49:28.750 --> 49:31.919
at the Palm golf course . Uh , bottom

49:31.929 --> 49:34.850
right is the , uh , uh , uh , showcase

49:34.860 --> 49:37.027
of our , uh , conference center , uh ,

49:37.027 --> 49:38.909
convention center . Uh , we host

49:38.919 --> 49:42.250
weddings , uh , up to , up to 2 , 250

49:42.260 --> 49:46.169
to 350 people . Um And we also

49:46.179 --> 49:48.729
do a lot of classified conventions and

49:48.739 --> 49:51.879
we do uh uh meetings for uh

49:52.310 --> 49:54.929
reunions of army groups and military

49:54.939 --> 49:58.070
groups . So all kinds of uh of uh

49:58.080 --> 50:00.229
meeting space for uh for people to be

50:00.239 --> 50:02.183
able to do conventions here at the

50:02.183 --> 50:03.850
hotel . Next slide , please .

50:06.360 --> 50:09.379
That's kind of a , a snapshot view of

50:09.389 --> 50:11.590
the property . Uh You can see the pond

50:11.600 --> 50:13.822
right there in front of the , the lower

50:13.822 --> 50:15.878
driveway is our , is where everybody

50:15.878 --> 50:17.933
gets picked up at the Transportation

50:17.933 --> 50:20.044
Center uh out there in the back where

50:20.044 --> 50:22.211
you see top right , the Magnolia guest

50:22.211 --> 50:24.267
rooms . That was the original Disney

50:24.267 --> 50:27.719
Inn that was built in 1974 . And so

50:27.729 --> 50:29.618
that's what was purchased , uh uh

50:29.679 --> 50:31.790
that's what was purchased in the , in

50:31.790 --> 50:33.846
the very beginning of the lease with

50:33.846 --> 50:36.149
Walt Disney World . And over on the

50:36.159 --> 50:38.215
other side , the palm guest rooms uh

50:38.215 --> 50:41.000
into the conference in the hall and the

50:41.010 --> 50:43.121
lobby and food and beverage areas was

50:43.121 --> 50:46.350
all of the additional um uh property

50:46.360 --> 50:49.000
that was , uh , that was built and ,

50:49.010 --> 50:51.889
and put in in 2002 to 2004 .

50:52.320 --> 50:55.229
So that's just a high level . Look at

50:55.239 --> 50:57.239
it . The golf courses right there .

50:57.239 --> 50:59.520
We're surrounded by , by the , the ,

50:59.530 --> 51:01.419
the , the golf courses , the golf

51:01.429 --> 51:03.750
courses are run by Arnold Palmer golf

51:03.760 --> 51:05.760
and they offer good discounts to um

51:05.760 --> 51:08.090
shades of bring guests next slide ,

51:08.100 --> 51:11.989
please . Ok . That's the

51:12.000 --> 51:15.820
end of uh our , uh our my brief

51:15.830 --> 51:18.169
and uh I just wanna say , uh , thank

51:18.179 --> 51:21.100
you to all of our military members uh

51:21.110 --> 51:23.110
that are watching tonight and their

51:23.110 --> 51:25.179
families . Uh It's an honor to be uh

51:25.189 --> 51:28.820
part of uh uh the A F R C property

51:28.830 --> 51:31.800
resort leadership team . And uh we hope

51:31.810 --> 51:33.699
we can see uh a lot of you in the

51:33.699 --> 51:36.770
future , so I'm open for any questions .

51:39.370 --> 51:41.592
All right . Thank you , Mr Lin . So the

51:41.592 --> 51:43.759
1st , 1st up is just more of a comment

51:43.759 --> 51:45.926
than a question , but the comment is ,

51:45.926 --> 51:48.037
uh , one of our listeners states that

51:48.037 --> 51:50.037
their family stayed at the shade of

51:50.037 --> 51:52.037
green last year for Mickey's not so

51:52.037 --> 51:54.037
scary Halloween party . Um and they

51:54.037 --> 51:56.148
said the , the kids love the pool and

51:56.148 --> 51:58.259
the staff and breakfast was amazing .

51:58.259 --> 52:01.159
It's an awesome location . Oh , here

52:01.169 --> 52:03.391
that's the comments . We love . We , we

52:03.391 --> 52:05.899
do have about a , a 90 94% guest

52:05.909 --> 52:08.189
satisfaction . We , everybody that

52:08.199 --> 52:10.209
leaves gets a comment card and we

52:10.219 --> 52:12.330
appreciate all the , all the feedback

52:12.330 --> 52:14.552
that we get and , and we do , we do pay

52:14.552 --> 52:16.775
a lot of attention to it . We want , we

52:16.775 --> 52:18.830
want to make this a great experience

52:18.830 --> 52:21.052
for our , our , our military families .

52:21.709 --> 52:23.876
Thank you , sir . So , uh one question

52:23.876 --> 52:25.820
is , uh you had mentioned that you

52:25.820 --> 52:28.250
operate year round at a 98% occupancy .

52:28.260 --> 52:30.469
I believe you said . So what , what

52:30.479 --> 52:32.560
would be my best chance or someone's

52:32.570 --> 52:34.737
best chance or time of the year to try

52:34.737 --> 52:36.848
to take advantage of the resort since

52:36.848 --> 52:39.181
you do operate at such a high occupancy .

52:39.181 --> 52:41.237
Well , we open up the reservations a

52:41.237 --> 52:43.403
year out . So , uh , the best times of

52:43.403 --> 52:45.659
year , the summer is the peak and

52:45.669 --> 52:47.780
that's , and most of the families are

52:47.780 --> 52:49.613
trying to get here . That's when

52:49.613 --> 52:49.114
everyone , all the kids are out of

52:49.125 --> 52:52.024
school . So those are high volume areas ,

52:52.034 --> 52:55.125
high volume times really the , the best

52:55.135 --> 52:57.824
for the park operations . Uh , early

52:57.834 --> 53:00.435
November , early December , uh January ,

53:00.445 --> 53:03.024
February March are , are good times of

53:03.034 --> 53:05.405
year to be here . Uh The weather's not

53:05.415 --> 53:07.415
quite hot , not , not so hot , it's

53:07.415 --> 53:09.471
pretty hot here in the , in the , in

53:09.471 --> 53:11.810
the peak of the summertime . And , uh ,

53:12.169 --> 53:14.391
but you do book your reservations early

53:14.391 --> 53:16.613
because we , uh , we fill up as of , as

53:16.613 --> 53:19.000
of right now . We , we , we are full

53:19.010 --> 53:21.379
all the way through till August . We

53:21.389 --> 53:23.611
have some , a few rooms available still

53:23.611 --> 53:25.611
in August and September . We , uh ,

53:25.611 --> 53:27.611
we're full in September and October

53:27.611 --> 53:29.500
already , we have a lot of , uh ,

53:29.500 --> 53:31.556
convention business but November and

53:31.556 --> 53:33.556
December are open Christmas week is

53:33.556 --> 53:35.778
very difficult to get in because , uh ,

53:35.778 --> 53:37.722
people are here for the break over

53:37.722 --> 53:40.094
Christmas holidays . So , um , the 20th

53:40.104 --> 53:42.215
of December to the third or fourth of

53:42.215 --> 53:45.165
January is , uh , is generally , um ,

53:45.594 --> 53:48.185
difficult time period to get into , but

53:48.195 --> 53:50.251
the first couple of weeks of January

53:50.251 --> 53:52.675
are ideal and , uh , February is a good

53:52.685 --> 53:56.530
month to be here as well . Ok , sir .

53:56.540 --> 53:58.707
And then lastly again , it's more of a

53:58.707 --> 54:00.707
statement , I guess than a , than a

54:00.707 --> 54:02.762
question . But one listener says her

54:02.762 --> 54:04.873
family had a great vacation there and

54:04.873 --> 54:07.040
that they actually use their star card

54:07.040 --> 54:09.040
from the armed forces exchange star

54:09.040 --> 54:10.984
card for their rewards points . So

54:10.984 --> 54:10.600
that's just something that we wanted to

54:10.610 --> 54:14.030
bring up as well . Yes , that's a uh

54:14.320 --> 54:16.042
star card program and , and we

54:16.042 --> 54:18.209
connected with a P S to be able to use

54:18.209 --> 54:20.264
the star card for your stays here at

54:20.264 --> 54:22.487
shades of green as well . It does , the

54:22.487 --> 54:24.653
star card does operate as a debit card

54:24.729 --> 54:27.389
uh in my system . So it is , it is a

54:27.399 --> 54:29.621
debit card . So it's treated as a debit

54:29.621 --> 54:31.677
card , which means that it pulls the

54:31.677 --> 54:33.288
money out of your account uh

54:33.288 --> 54:35.455
immediately . So it only operates as a

54:35.455 --> 54:38.219
debit card to be used here . But uh we

54:38.229 --> 54:41.780
do , we do accept the Star card and our

54:41.939 --> 54:43.106
all of our efforts .

54:46.449 --> 54:48.338
Ok . Thank you Mr Collin for your

54:48.338 --> 54:50.560
presentation . Real , really appreciate

54:50.560 --> 54:52.782
that . Oh , I'm sorry . Could I , could

54:52.782 --> 54:54.949
I jump in ? Hey , Frank , real quick .

54:54.949 --> 54:56.893
I understand that , that there are

54:56.893 --> 55:00.810
categories , right ? Um , but is

55:00.820 --> 55:03.560
there a cut list or is it first come

55:03.570 --> 55:06.219
first served , for instance , does

55:06.229 --> 55:09.570
active , if you , if you had 200%

55:09.939 --> 55:13.129
people calling and 100% of them were

55:13.139 --> 55:16.729
active duty . Do they get first rooms

55:16.850 --> 55:20.560
over a retiree or uh uh

55:20.580 --> 55:23.479
the reserve component ? We , we do have

55:23.489 --> 55:25.370
a program to hold back , uh a

55:25.379 --> 55:27.546
percentage of our occupancy for active

55:27.546 --> 55:29.712
duty and , and they are the first high

55:29.712 --> 55:32.459
priority on , on waiting lists . Uh We

55:32.469 --> 55:34.580
do maintain a waiting list because we

55:34.580 --> 55:36.899
run a full , we do run a full house and

55:36.909 --> 55:39.500
uh active duty uh goes to the top of

55:39.510 --> 55:41.343
the waiting list . So we , we do

55:41.343 --> 55:43.699
everything we can to try and prioritize

55:43.709 --> 55:47.699
uh active duty . We appreciate

55:47.709 --> 55:49.709
all of the retirees that join us as

55:49.709 --> 55:51.931
well . But uh but we do wanna make sure

55:51.931 --> 55:54.153
that , you know , active duty sometimes

55:54.153 --> 55:56.320
has a , a smaller window of time to be

55:56.320 --> 55:58.542
able to plan their vacations because of

55:58.542 --> 56:00.653
deployments and , and everything . So

56:00.653 --> 56:02.765
we respect that and uh and do what we

56:02.765 --> 56:06.179
can to accommodate that . Yeah , that ,

56:06.189 --> 56:08.133
that's , that's uh understand your

56:08.133 --> 56:10.356
policy . So that's good . So John and I

56:10.356 --> 56:12.633
have stayed at the a of ice . I stayed ,

56:12.633 --> 56:14.856
I don't know if you've been , I've been

56:14.856 --> 56:17.189
to the Haco Hali . Have you been to the ,

56:17.530 --> 56:19.752
and he's been at the Dragon Hill . I've

56:19.752 --> 56:21.974
not been to the Dragon Hill , but we've

56:21.974 --> 56:24.141
not been to the shades of green . So ,

56:24.141 --> 56:26.363
so we need to get down to the shades of

56:26.363 --> 56:25.909
green . That's the one place you know ,

56:25.919 --> 56:28.770
of the bunch we've not been to . That's

56:28.780 --> 56:31.149
a funny story . I was uh I was raised

56:31.159 --> 56:33.381
in Hawaii . My father was in the Marine

56:33.381 --> 56:35.520
Corps for 26 years , uh , and retired

56:35.530 --> 56:38.649
in , in Hawaii . So I actually watched

56:38.659 --> 56:40.881
him build the Holy Co Hotel at Fort Jei

56:41.020 --> 56:43.260
Beach . I , uh , I used to go over

56:43.270 --> 56:46.060
there from , uh , from and , uh , and

56:46.070 --> 56:48.965
stay or not stay the property but , uh ,

56:49.034 --> 56:51.034
use the beach facilities at Fort De

56:51.034 --> 56:53.044
Rossi and actually watch them build

56:53.054 --> 56:55.274
that facility . Now , it's an 800 room

56:55.284 --> 56:57.614
property right on Waikiki Beach and you

56:57.625 --> 56:59.625
can get in there for , uh , I think

56:59.625 --> 57:01.681
their rates are a little higher than

57:01.681 --> 57:03.736
ours between , but it's still in the

57:03.736 --> 57:05.958
200 to $250 rate . So , can't beat that

57:05.958 --> 57:09.469
on Waikiki Beach . Yeah , I , uh , the

57:09.479 --> 57:11.368
running along the beach is pretty

57:11.368 --> 57:13.535
simple too . They've got a really nice

57:13.535 --> 57:15.701
sort of boardwalk area . It's not even

57:15.701 --> 57:17.701
a boardwalk , but it's just an easy

57:17.701 --> 57:19.868
area to go out along the beach and you

57:19.868 --> 57:19.780
are right on the beach along with the

57:19.790 --> 57:21.889
pools . So that's a beautiful area .

57:22.080 --> 57:24.024
The Dragon Hill was built actually

57:24.024 --> 57:25.969
after I had served in Korea . So I

57:25.969 --> 57:28.030
never got to stay there . But , but

57:28.040 --> 57:31.000
John said he had multiple different

57:31.010 --> 57:33.540
evenings there over his during his time

57:33.550 --> 57:35.494
in Korea . So yeah , all all great

57:35.494 --> 57:37.606
properties . Thanks for providing the

57:37.606 --> 57:39.606
information , my pleasure , and I'm

57:39.606 --> 57:41.883
honored to be here . Thank you so much .

57:42.639 --> 57:44.917
All right . Thank you , Mr Collin . Uh ,

57:44.917 --> 57:47.028
ladies and gentlemen , we are closing

57:47.028 --> 57:49.399
in on our running out of time basically .

57:49.409 --> 57:51.800
So um at this time , uh I'm gonna go

57:51.810 --> 57:53.643
ahead and turn the floor over to

57:53.643 --> 57:55.866
command Sergeant Major Lombardo for his

57:55.866 --> 57:58.340
closing comments . So thank you ,

57:58.350 --> 58:00.517
Sergeant , first class Powell . So I ,

58:00.517 --> 58:02.794
I guess by closing comments . Oh , wow .

58:02.794 --> 58:06.689
Um This was time well spent from my

58:06.699 --> 58:08.729
perspective . So thank you Gerald

58:08.739 --> 58:10.906
Daniels and John for hosting this . Uh

58:10.906 --> 58:13.072
I wanna thank everybody for joining us

58:13.072 --> 58:15.239
today and for the great questions that

58:15.239 --> 58:18.379
you asked . Uh I wanna thank the staff

58:18.389 --> 58:21.389
for putting this together and our

58:21.800 --> 58:24.100
speakers and I'll just go with first

58:24.110 --> 58:26.280
names if I can , Patty Eddie and Frank

58:26.580 --> 58:28.510
uh for talking about the relevant

58:28.520 --> 58:31.199
topics um that you're doing , uh you

58:31.209 --> 58:33.659
know , for our service members . Um

58:33.669 --> 58:35.836
Just a couple of dates . I , I kind of

58:35.836 --> 58:37.613
want to give a shoutout to just

58:37.613 --> 58:39.725
remember we got upcoming June 14th is

58:39.725 --> 58:43.560
the 248th Army's birthday . So

58:43.570 --> 58:45.681
be all you can be and for the members

58:45.681 --> 58:47.737
of the our team , the Army Reserve ,

58:47.737 --> 58:49.903
it's our time or it's your time . Um I

58:49.903 --> 58:52.270
also just for uh for the the fathers

58:52.280 --> 58:54.447
out there , just a uh a Happy Father's

58:54.447 --> 58:57.080
Day upcoming uh June 18th . Um

58:58.500 --> 59:00.389
you know , take a look at uh your

59:00.389 --> 59:02.556
survivors' benefit program . Uh take a

59:02.556 --> 59:04.667
look at the spouse education , career

59:04.667 --> 59:06.833
opportunities as well as uh everything

59:06.833 --> 59:09.939
that uh M W R has to offer at shades of

59:09.949 --> 59:12.270
green resort , at uh shades of green

59:12.280 --> 59:14.391
resort at Walt Disney World and enjoy

59:14.391 --> 59:16.502
the summer and the vacations you have

59:16.502 --> 59:18.613
planned , but also be safe . And with

59:18.613 --> 59:21.570
that , uh I'll turn it over to my buddy

59:21.600 --> 59:25.209
John . Hey , thanks for everyone for

59:25.219 --> 59:28.209
being here tonight . So I knew the

59:28.219 --> 59:30.550
topics of the conversation or the

59:30.560 --> 59:33.780
discussions tonight , but it dawned on

59:33.790 --> 59:36.909
me during , as I was hearing uh the

59:36.919 --> 59:39.979
discussions we scratch or they

59:39.989 --> 59:43.780
scratched really three audiences . They

59:43.790 --> 59:46.370
um so those that are maybe at the ,

59:46.379 --> 59:48.939
towards the end of their career for

59:48.949 --> 59:52.340
survivor benefits , those um

59:52.350 --> 59:56.310
that , you know , um military

59:56.320 --> 59:59.110
spouses employment that's throughout

59:59.830 --> 01:00:02.080
the whole career of , of an army

01:00:02.090 --> 01:00:05.500
reserve spouse . And then finally frank

01:00:05.510 --> 01:00:08.179
with maybe more of the younger , the

01:00:08.189 --> 01:00:11.840
younger group of soldiers um

01:00:12.020 --> 01:00:14.469
for , and that have , have Children . I

01:00:14.479 --> 01:00:16.423
think it's , it's wonderful . So I

01:00:16.423 --> 01:00:18.979
challenge you out there in , in the um ,

01:00:19.389 --> 01:00:22.820
in the interweb world . Um , you know ,

01:00:23.139 --> 01:00:25.939
think about subjects that are , are ,

01:00:25.949 --> 01:00:28.879
are of interest to you younger soldiers

01:00:28.889 --> 01:00:31.270
and spouses and then maybe , you know ,

01:00:31.379 --> 01:00:34.340
the whole gamut because this isn't

01:00:34.350 --> 01:00:37.550
worthwhile unless it's worthwhile for

01:00:37.560 --> 01:00:40.989
you . Ok . That doesn't mean that we're

01:00:41.000 --> 01:00:42.944
not gonna go see , um , go down to

01:00:42.944 --> 01:00:44.722
Florida to see Frank because we

01:00:44.722 --> 01:00:47.090
apparently we are . But , uh anyway ,

01:00:47.409 --> 01:00:49.520
um , along with our major , uh have a

01:00:49.530 --> 01:00:53.530
safe summer . No , uh uh

01:00:53.550 --> 01:00:55.550
yeah , I could play Minnie Mouse or

01:00:55.550 --> 01:00:58.500
something or Mickey Mouse . Um , have a

01:00:58.510 --> 01:01:00.929
safe summer , especially as you got you .

01:01:01.139 --> 01:01:04.909
The soldiers are out there for a

01:01:04.919 --> 01:01:08.770
T All right , be careful and now I

01:01:08.780 --> 01:01:11.800
turn it over to my bride . All right ,

01:01:11.810 --> 01:01:14.129
everybody . So first again , um thanks

01:01:14.139 --> 01:01:16.879
to our three presenters , um always

01:01:16.889 --> 01:01:19.056
useful information . It's always great

01:01:19.056 --> 01:01:20.945
to have folks come in and tell us

01:01:20.945 --> 01:01:23.000
different things . Um And you know ,

01:01:23.000 --> 01:01:25.111
you volunteered your time to come and

01:01:25.111 --> 01:01:25.110
chat with us and not as much

01:01:25.120 --> 01:01:27.287
appreciated that , that she did that .

01:01:27.287 --> 01:01:29.453
Um I also wanna give a quick shout out

01:01:29.453 --> 01:01:31.453
to those who help me the , the form

01:01:31.453 --> 01:01:33.787
itself , possible , the production crew ,

01:01:33.787 --> 01:01:35.953
um the social media experts and all of

01:01:35.953 --> 01:01:38.225
our volunteers . Um So it doesn't help

01:01:38.235 --> 01:01:40.764
happen without all of your assistance

01:01:40.854 --> 01:01:42.798
and then to all the volunteers out

01:01:42.798 --> 01:01:45.132
there again , thank you for what you do .

01:01:45.132 --> 01:01:48.215
Um It is always much appreciated . Um

01:01:48.824 --> 01:01:51.625
We are very grateful for your support

01:01:51.635 --> 01:01:53.802
and , and all that you do to help keep

01:01:53.802 --> 01:01:56.679
us from losing our minds . Um So then

01:01:56.689 --> 01:01:58.411
our next town hall sometime in

01:01:58.411 --> 01:02:00.522
September more to follow will provide

01:02:00.522 --> 01:02:02.522
you the date in September coming up

01:02:02.522 --> 01:02:04.745
soon . We just threw up a nice little ,

01:02:04.745 --> 01:02:07.959
little , uh , uh , save the date notice

01:02:07.969 --> 01:02:10.136
there . We'll give you the actual date

01:02:10.136 --> 01:02:12.413
to save here pretty shortly . And then ,

01:02:12.413 --> 01:02:14.247
you know , there's a video being

01:02:14.247 --> 01:02:14.040
recorded for this . We'll make that

01:02:14.050 --> 01:02:16.272
available for those who weren't able to

01:02:16.272 --> 01:02:18.494
make it , please . You know , would you

01:02:18.494 --> 01:02:18.070
please share with those who weren't

01:02:18.080 --> 01:02:20.620
able to attend ? Um , and again , you

01:02:20.629 --> 01:02:22.685
know , we talked about save , have a

01:02:22.685 --> 01:02:24.573
take care of each other . Again ,

01:02:24.573 --> 01:02:26.979
please do have a great and safe summer

01:02:26.989 --> 01:02:29.045
because we're moving right into that

01:02:29.045 --> 01:02:31.540
fun season . So ready . Now ,

01:02:32.560 --> 01:02:35.060
tomorrow tomorrow .